Refunds
Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {cigarettecasestore@gmail.com}.
Shipping Returns
To return your product, you should mail your product to: {Dan, 29250 US Hwy 19 N Lot 523, Clearwater, FL. 33761}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your product to reach us may vary.
Need Help?
See the “Contact us” link on this website for questions related to refunds and returns.